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Use Progress Energy's online services to start, transfer, or stop your electric service. This section was designed to conveniently request electrical service for a new home, apartment, or commercial site. The online service request section is easy to use and allows us to serve you better.

Change Address
For service on multiple sites and apartment buildings

Change Phone Number
Online request form

New Construction Service
Requesting service

Request Duplicate Bills
Request a duplicate electricity bill

Request Streetlight / Area Light Repair
Request a streetlight or area light repair for your area

Start Electric Service
Establish new service to your residence

Stop Electric Service
Cancel service to your residence

Move Electric Service
Moving your service

Check Work Request Status
Obtain up to date information and make changes to your pending work request

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Have Questions?
Review our FAQs or contact our Customer Service Center

For a small monthly fee, residential homeowners can now have their own personal electrician on call.
Click the Link to learn more.

Protect your home appliances, and sensitive electronics, from damaging nearby lightning strikes.
Click the Link to learn how.

 
Lower My Bill Toolkit

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