Moving to a new residence or need service established in your name? Then complete the online Start Electric Service form

All required city and county inspections must be completed prior to connecting your permanent electric service. An electrical inspection is required for newly constructed homes or manufactured homes. 

Since electricity is billed after it is used, we may require a security deposit before completing your application for service. If a deposit is required, we will contact you either by e-mail or phone to provide additional instructions. 

A credit check will be performed to determine deposit requirements for new Progress Energy Customers. You have the option of declining the credit check, thus, paying the deposit or securing the account by obtaining a Cosigner/Guarantor.

Deposit requirements for current or previous Progress Energy Customers are determined by reviewing prior or active Progress Energy account information.

If your previous residence was served by Progress Energy Carolinas, and you need the service for the old location taken out of your name, please use the Transfer Electric Service form.