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Change Address / Phone Number
Request Streetlight / Area Light Repair
Request Duplicate Bills
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The easiest way for you to make changes to your Progress Energy Carolinas electric service – or to start service – is online. We've assembled here a number of pages that address a variety of your service needs for your home, apartment, or new construction site.

Change Address / Phone Number
Online request form

Request Streetlight / Area Light Repair
How to report a streetlight outage in your area

Request Duplicate Bills
Online request form

Start Electric Service
Establish new service to your residence

Stop Electric Service
Cancel service to your residence

Move Electric Service
Moving your service

Check Work Request Status
Obtain up to date information and make changes to your pending work request

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Lower My Bill Toolkit


Report a Streetlight Outage in the Carolinas
Convenient online form for Carolinas customers
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